Your Place
to Unwind
Your Place
to Unwind
Stay & Dine package
Romantic Getaway Package
Family Fun Package
Stay & Meet Package
Our Commitment to Sustainability
Discover
Your Retreat
Whether you’re here to relax, recharge, or revel, explore our facilities designed for every kind of stay.
Pool
Gym
Room Service
OPEN DAILY FOR GUESTS
THE POOL
Embrace resort living at its finest. The pool is open daily for guests to refresh, recharge, and relax.
Open Daily:
07:00-20:00*
*Subject to change. Terms & Conditions Apply.
OPEN DAILY FOR GUESTS
The Gym
Guests are invited to recharge at our fully equipped gymnasium, featuring state-of-the-art cardio machines, free weights, treadmills, and strength training equipment. We have everything you need to stay active during your stay.
Open:
24 hours
Daily
OPEN DAILY FOR GUESTS
Room Service
Prefer a night in or breakfast in bed? Our in-room menu offers a curated selection of local and international favourites, delivered to your door.
Open:
Breakfast 06:00 - 11:00
All Day Menu 11:00 - 22:00
Overnight Menu 22:00 - 06:00
FAQS
When can I check in to my room?
Check-in is available from 3:00 PM.
To ensure a smooth and efficient arrival, we recommend completing your details online prior to arrival via the Duve link.
Can I store my luggage?
Yes, complimentary luggage storage is available for all guests. You’re welcome to leave your bags at Reception prior to check-in or after check-out for a smooth and hassle-free experience.
Do I need to pay VAT?
In Australia, a 10% Goods and Services Tax (GST) is already included in all room rates and services, so no additional taxes are payable on arrival.
A valid form of identification is required at check-in to verify booking details. Please note, a $100 pre-authorization security bond will be held on a personal credit card at check-in.
What is the hotel’s address?
Novotel Sydney Cabramatta – 1 Bartley Street, entry to the hotel car park is via Railway Terrace Canley Vale, NSW 2166
Located approximately 30 km southwest of Sydney CBD.
What are the opening hours of the gym?
Our gym is accessible 24 hours a day for all in-house guests using their room key.
Does the hotel have parking?
Yes, complimentary parking is available for all hotel guests during their stay, with no validation required.
Dedicated Novotel parking spaces are clearly marked and conveniently located near the hotel elevators on B1 and B2 levels for easy access to Reception.
What are the breakfast hours?
Buffet breakfast is served at Magma (Ground Level):
Monday to Sunday: 6:30 AM – 10:30 AM
Guests can also explore a variety of dining options available across the venue.
What time is check-in and check-out?
Check-in: From 3:00 PM
Check-out: By 11:00 AM
Early check-in and late check-out may be available subject to availability and additional charges.
What is your smoking policy?
The hotel is 100% smoke-free indoors, including all rooms and public areas.
Designated outdoor smoking areas are available. A cleaning fee of $350 AUD applies if smoking occurs in non-smoking areas.
Do you offer airport transfers?
While we do not operate a dedicated airport shuttle service, our Concierge team will be happy to arrange a taxi or private transfer upon request for a seamless journey.
For those travelling by public transport, Sydney Airport (Kingsford Smith) is approximately 45–60 minutes away by train, with convenient connections via nearby Cabramatta and Canley Vale stations. Travel time to Western Sydney International Airport (Nancy-Bird Walton Airport) is expected to be approximately 35–45 minutes by car.
Can guests participate in sustainability practices?
Absolutely. Guests are encouraged to support our sustainability efforts by reusing towels and linens, recycling where possible, and enjoying locally sourced produce available across our dining outlets.
Is Wi-Fi available at the hotel?
Yes, complimentary high-speed Wi-Fi is available throughout the hotel, including all guest rooms and public areas.
Is breakfast included in the room rate?
Breakfast is not automatically included in all room rates. It can be added depending on your booking or selected as part of a package. A variety of options are available including buffet and à la carte selections.
Is Novotel Sydney Cabramatta near public transport?
Yes, we are conveniently located near public transport options. Both Cabramatta and Canley Vale train stations are approximately an 8-minute walk from the hotel, providing easy access to Sydney CBD, Sydney Olympic Park and surrounding areas.
There are also multiple bus stops located nearby, making it simple for guests to explore Western Sydney and beyond without the need for a car.
How far is the hotel from Sydney CBD?
Novotel Sydney Cabramatta is located approximately 30 km southwest of Sydney CBD, making it easily accessible by both car and public transport.
Travel time to the city is around 35 minutes by car or approximately 45 minutes by train, with nearby stations providing direct connections into the CBD.
What attractions are near the hotel?
Guests staying at Novotel Sydney Cabramatta can enjoy a wide range of nearby attractions, making it an ideal base for both leisure and family stays.
Popular attractions include Georges River National Park and Western Sydney Parklands, for nature and outdoor activities, as well as family-friendly destinations such as Sydney Olympic Park and Accor Stadium, home to major events, concerts and sporting matches.
For water parks and leisure activities, guests can visit Raging Waters Sydney and Aquatopia, both perfect for families and school holiday fun.
Guests can also explore the vibrant dining and shopping precincts of Cabramatta and Canley Vale, known for their diverse food offerings and cultural experiences, as well as events and entertainment within the precinct.
Can I modify or cancel my booking?
Yes, modifications and cancellations are generally allowed, subject to the rate and booking conditions selected. Flexible rates typically allow changes, while promotional or prepaid rates may have restrictions.
