Our venues are a great place for social gatherings and provide a safe space for members and guests to relax and enjoy some leisure time. Responsible Service of alcohol is a focus of our team to ensure everyone can enjoy our facilities and avoid consumption that may lead to drunkenness, driving under the influence, anti-social behaviour, or underage consumption.

Responsible Service of Alcohol practices at our venues include:

• Preventing underage drinking
  • Request Proof of age as required, if patrons appear under the age of 25 our team have been instructed to ask for I.D.
  • Acceptable Proof of age includes current photo driver’s licence, passport, NSW photo card, Keypass identity card or proof of age card as detailed in the Australian ID Checking Guide.
  • Underage patrons are not permitted to consume any products associated with a product class of others containing alcohol including those with 0% alcohol, including beer, wine or mocktails.
• Prevent intoxication
  • Engaging with patrons on the premises, for the purpose of encouraging responsible attitudes and practices in relation to the promotion, sale, supply, and consumption of liquor.
  • Monitoring alcohol consumption by patrons and their behaviour for signs of irresponsible, rapid, or excessive consumption of alcohol and for assessing for signs of intoxication.
  • Intervene at early stages to assist in the prevention of intoxication and anti-social behaviour, (such intervention may include suggesting that patrons moderate their alcohol consumption by consuming food or non-alcoholic beverages)
  • Refusing Service & following the relevant steps
    • Refuse Service of Alcohol
    • Ask the patron to leave the premises
    • Patrons asked to leave due to intoxication must not be within 50 meters of the premises & cannot return to the venue for a 24-hour period
• Violent, Disruptive or Quarrelsome behaviour is not tolerated in our venues, any patrons displaying such behaviours will be asked to leave and may result in disciplinary action.
• Our venues actively promote initiatives that minimise drink driving and take our duty of careseriously to safeguard the wellbeing of our members and guests.
• All staff are trained in the responsible service of alcohol, and we regularly provide further education around our standards, initiatives and the prevention of underage drinking and intoxication.